Unique to our industry, our GUARANTEED FOLLOW-UP simply says we will follow-up on all shipments to verify delivery status and ETA for you, by 10:00 A.M., or your shipment is FREE.  This guarantee applies regardless of the weight, size, piece count, or destination of your shipment.  If we don't call, you don't pay.  It's that simple.  PIM Global Logistics is committed to provide you with the highest level of communication in the freight handling and cargo transportation business, and this is our way of supporting that commitment.

 

All communication will take place via either phone call or e-mail. You will receive an updated status notification by 10:00 the following day, regardless of service level. Furthermore we will continue to monitor your shipment on a regular basis. If any delays or interruptions in service were to occur, you will be notified immediately—plenty early to communicate with your customer prior to the expected delivery. This allows adjustments to be made in production and distribution planning well in advance.

 

Ultimately, when you entrust your valuable shipment to PIM Global Logistics you receive the peace of mind knowing it is being watched and cared for every step of the way.

 

FROM PICK-UP TO P.O.D., YOU WILL BE INFORMED, GUARANTEED!